Dominique Gérard Schneider

Access to Résumé
LinkedIn Profile at
Click here to get my postal address and email address

Cover Letter Summary

After 35+ years in the International High Tech work force I would enjoy to contribute and share my work ethic in a positive work environment as I am now less attracted to achieve and reach a higher income. My professional integrity and experience make me the perfect match for any position that requires a reliable employee. I am a dedicated and dependable employee. I am efficient, effective and exceled in customer service field and software management functions. I offer 25+ years with Intergraph International Software Localization and Customer Support roles. I effectively identify problems using advanced troubleshooting skills. I am skilled at resolving complex customer service issues in a timely manner. I am a critical thinker who addresses very intricate design requirements quickly and who consistently exceeds performance standards. I have often been recognized for making valuable contributions when supporting customers, Support Teams, and Development Teams in Australia, Europe, South America, and the USA/Canada region.

Professional Accomplishments

I started working for Intergraph in 1991 as an English / French Translator and Technical Support for the Translation and Localization Department. I then moved to Configuration Management where I developed Internal Installation Tools using Visual Basic and Windows Installer for all the Intergraph GeoMedia setups as well as their localized versions. I also developed Localization Processes using VB, VB Script, and Windows PowerShell® scripting.

In 2010 I became an active member of the Intergraph Common Setup Team. During that time I participated in the development of new requirements and guidelines to move all Intergraph setups to the same look and feel.

In 2012 I one of my functions was installation/setups development using InstallShield Premium IDE, SAB, and InstallShield Collaboration Tools. I also participated in the design and development of Cruise Control for continuous build integration using Perforce Client Source Code Management. During that period I was also the primary member on Intergraph Cloudification and Virtualization projects and I was responsible for uploading all cloudified applications to the Numecent NaaS (Native as a Service) server.

I have often been recognized for making valuable contributions when supporting customers, Support Teams, and Development Teams (Australia, Europe, USA) with virtualized applications, InstallShield related installation projects and patch creation.

Work Experience

Intergraph International Customer Support 2016.
Intergraph Configuration Management 2009 to 2015.
Intergraph Software Analyst 2005 to 2009.
Intergraph Localization Specialist 1998 to 2005.
Intergraph Principal Technical Writer (French) 1991 to 1998.

Land Surveyor for Kemper & Associate Minneapolis MN 01/1989 to 12/1990.
Land Surveyor for McCain & Associate Minneapolis MN 01/1987 to 12/1989.

English to French Translator for Graco  Minneapolis MN 01/1984 to 12/1986.
Maintenance of Graco Inc. English French corporate dictionary using Weidner Communication Corporation software.

Mechanic Armament French - French Air Force 01/1978 to 12/1981.

Dominique Gerard Schneider

Intergraph Technical Training Program (ITTP) Listing